Terms of Service

Purchasing

Buyer in the USA certifies that he/she is at least 21 years of age. Buyer in the European Union certifies that he/she is at least 18 years of age. Buyer will have to certify to this on our secure order server prior to placing an order. Further certification will be required at time of delivery. The billing address needs to be the address on your credit card billing statement. Your billing address is where your order will be shipped. If you wish to ship to an address different than your billing address, please provide this information on your order form or call us at (707)781-0619.

Shipping

$12 Flat Rate Ground Shipping - For a limited time we are offering a "flat-rate" ground shipping option. We will ship up to twelve 750 ml or 375 ml bottles using a ground service for $12 within the lower 48 states. Hawaii and Alaska are excluded. Shipping insurance will be calculated separately. Does not apply on large format bottles. For orders with more than twelve 750 ml or 375 ml bottles, the website will charge an additional $12 for each additional 12 bottle case.

We always recommend shipping to a business address where someone will be present to receive it during business hours. All shipping carriers require an adult signature at the time of delivery. Signature releases are not accepted. If the shipment is returned to us for an improper or incomplete address we will have to re-charge you for re-shipment, so please make sure the address is complete including business name, department or mail stop, if any, and suite number if going to a business complex.

By submitting an order to the Aabalat Fine & Rare Wines (www.aabalat.com) website you are stating that you are 21 years old or older (18 in the EEC), and warrant that you are legally able to purchase and consume alcoholic beverages at your place of delivery. By submitting an order you hereby agree and understand that ALL ALCOHOLIC BEVERAGES ARE SOLD IN CALIFORNIA AND TITLE PASSES TO THE BUYER IN PETALUMA, CALIFORNIA.

We make no representation to the legal rights and ability of anyone to ship or import wines into any state outside of California or any country outside the USA. YOU, the buyer, are solely responsible for shipment of alcoholic beverage products. By placing an order for delivery in the USA, you authorize us to act on your behalf to engage a common carrier to deliver your order to you.

ALCOHOLIC BEVERAGES MAY BE SOLD AND DELIVERED ONLY TO PERSONS WHO ARE AT LEAST 21 YEARS OLD AND BY PLACING YOUR ORDER, YOU REPRESENT AND WARRANT TO US THAT YOU ARE AT LEAST 21 YEARS OLD AND THAT THE PERSON TO WHOM DELIVERY WILL BE MADE IS AT LEAST 21 YEARS OLD AND CAN ACCEPT DELIVERY OF ALCOHOLIC BEVERAGES.

When your alcoholic beverages are delivered, the person receiving delivery will be required to show identification proving that he or she is at least 21 years old. If any person under 21 years of age fraudulently orders and has wine shipped to them, the wine will not be released to them, and will be returned to us, and the cost of return shipping will be charged to the responsible party.

BY ORDERING YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE SELLER FOR ANY RESULTING CONSEQUENCE OF A FRAUDULENT ORDER OR ANY MISREPRESENTATION AS TO THE AGE OR LEGAL ABILITY OF ANY INTENDED RECIPIENT TO RECEIVE SHIPMENT OF ALCOHOLIC BEVERAGES.

If you change your order after it is prepared for shipping, we reserve the right to charge for additional handling and packaging materials.

Parents or legal guardians will be held responsible for actions of their minor children. If necessary, legal action will be taken against any and all parties attempting "wire fraud." The cost of shipping to, and returning to us of any wine in any such operation will be charged to that agency. NO EXCEPTIONS.

Pre-Arrival and Futures

For "pre-arrival" or "futures" purchases, availability dates are estimates only. If Aabalat, for any reason, is unable to fulfill its obligations to the Buyer, Aabalat's sole obligation and the Buyer's sole recourse shall be a refund of the purchase price.

Pricing Errors and Omissions Excepted

Occasionally, our listed prices or bottle sizes may be incorrect. For example, a 750ml size may be incorrectly priced as a 375ml bottle. When such situations occur, Aabalat shall be held harmless for the error. We make every effort to make sure that our product database is accurate, however mistakes do happen. We will not be responsible for typographical errors. In all cases, the customer will be contacted before any charges are made to the credit card for a decision to proceed or not proceed with the order at the correct price.

Applicable Law and Venue

These terms and conditions are governed by and construed in accordance with the laws of the State of California, applicable to agreements made and entirely to be performed within the State of California, without resort to its conflict of law provisions. You agree that any action at law arising out of or relating to these terms and conditions can be filed only in state or federal court located in Santa Rosa, California and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms and conditions.

Sales Tax

All wine is sold in the state of California and the title passes to the buyer in California. All purchases shipped to California addresses will be subject to a 9.5% sales tax.

Returns

All requests for returns or cancellations must be made within 7 days of the invoice date, no exceptions. Because of the fees charged by your credit card company when we charge and subsequently credit your card, we will enforce the collection of our restocking fee if your card has already been charged. We charge your card when your order is pulled from inventory and reserved for you. If we haven't charged your credit card, you may cancel the order without being subject to our restocking fee. If we have already charged your card, the cancelled processed credit card order for wines in-stock, shipped or not, are subject to a 15% restocking fee. Please check your order receipt carefully to make sure you ordered the correct wine. We will not be responsible for any incorrect orders placed by you, the customer. Any incorrect orders that are processed and shipped will be subject to a 15% restocking fee, as well as shipping charges back to us if you want to return the item(s). The prices for wine can fluctuate greatly from day to day, because of this we do not accept returns for wines based on price changes within the marketplace.

All items are sent insured. If you receive an item that has been damaged in shipping you must contact us with 24 hours of delivery. It is standard policy for all shipping companies that you must save all packaging and the broken items for inspection by the insurance adjuster. Without the broken items and original packaging, there is no way to file a claim. If you do not save the items and packaging, we cannot accept returns or file a claim on your behalf.

Special Orders: Items not normally available for sale through Aabalat cannot be canceled after 7 days after the invoice date. These are items that we would Special Order to fulfill your order only and we are unable to return them and they are generally unsuitable for resale.

Customer Satisfaction

Aabalat sells quality products and service. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 14 days of the date of your order for customer care assistance. For fastest results, contact us by emailing customercare@aabalat.com. As is tradition in the wine trade, all bottles are purchased at the buyer's risk. Aabalat cannot be responsible for "corked" bottles. Aabalat makes no warranty, expressed or implied, about the wine being sold except that Aabalat is conveying clear title to the wine and to the best of Aabalat's knowledge, the wine is what its label describes it to be. Specifically, because wine by its nature is subject to change in the bottle over time, Aabalat makes no warranty or guaranty of the quality or drinkability of any wine sold. THE WARRANTIES SPECIFIED IN THIS CONTRACT ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

If you're not happy with a purchase, please contact us so we can try to work out an agreeable resolution.

All wine sold by us is maintained at optimum conditions. We consider wine to be out of our control once it has been handed over to the shipper and we cannot be responsible for improper storage after it has been shipped, and as such we cannot accept returns for the following:
-Wines that do not coincide with personal tastes.
-Wines that have been adversely affected by customer's storage.

-Wines that have been shipped against advice during adverse weather conditions.
-Any other adverse condition affected while out of Aabalat's care.

By using this website, you agree to be bound by the terms and conditions above. Aabalat reserves the right to refuse service to any customer or potential customer for any reason.

Telephone Hours Above.
Website available for ordering 24/7